Privacy Policy

Effective Date: August 28, 2026
Penn Home Health Care LLC (“Penn Home Health Care,” “Penn Home,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.
This Privacy Policy describes how we may collect, use, disclose, and protect information obtained through our website, telephone communications, text messaging, employment and onboarding processes, service inquiries, and other interactions with Penn Home Health Care.

Information We May Collect

Depending on your interaction with Penn Home Health Care, we may collect information such as:

Name
Mailing address
Email address
Telephone or mobile phone number
Information submitted through website forms
Employment application and onboarding information
Information related to scheduling, staffing, services, or business inquiries
Communications you send to us by telephone, email, text message, website form, or other means
Other information you voluntarily provide to Penn Home Health Care

How We Use Information

Penn Home Health Care may use information we collect to:

Respond to inquiries and requests
Communicate with applicants, employees, caregivers, participants, service coordinators, referral sources, and other business contacts
Coordinate scheduling, staffing, onboarding, services, and administrative activities
Process employment applications and onboarding documentation
Provide requested information regarding our services
Maintain business and administrative records
Improve our website, services, and communications
Meet legal, regulatory, contractual, compliance, and operational requirements
Protect the security and integrity of our systems and operations

SMS and Mobile Information

If you provide your mobile telephone number and consent to receive text messages from Penn Home Health Care, we may use SMS text messaging for one-to-one communications related to maters such as scheduling, staffing, onboarding, document requests, service coordination, appointment-related communications, and responses to inquiries.
Mobile information, including mobile telephone numbers and SMS option consent information, will not be sold, rented, or shared with third parties or affiliates for their marketing or promotional purposes.
We may share information with service providers that assist us in delivering communications or operating our business when necessary to provide those services and subject to appropriate protections.
Consent to receive SMS messages is not a condition of receiving services or employment.
Message frequency may vary. Message and data rates may apply.
You may opt out of SMS communications at any time by replying STOP to a text message from Penn Home Health Care. You may reply HELP for assistance.
For additional information regarding SMS communications, please review our SMS Terms & Conditions.

Disclosure of Information

Penn Home Health Care may disclose information when reasonably necessary to:

Provide or administer requested services
Work with vendors and service providers supporting our business operations
Comply with applicable laws, regulations, court orders, or governmental requirements
Protect the rights, safety, property, or security of Penn Home Health Care, individuals we serve, employees, or others
Complete a business transaction or organizational restructuring as permitted by law

Penn Home Health Care does not sell personal information for marketing purposes.

Health Information

Certain information handled by Penn Home Health Care in connection with health care services may be subject to additional federal and state privacy requirements, including, where applicable, the Health Insurance Portability and Accountability Act (“HIPAA”). This website Privacy Policy does not replace any Notice of Privacy Practices or other privacy notice that Penn Home Health Care may provide when required by applicable law.
Please do not use standard SMS text messaging to send sensitive medical information, Social Security numbers, financial account information, passwords, or other highly sensitive information unless specifically instructed to use an authorized secure method.

Cookies and Website Technology

Our website may use cookies or similar technologies to support website functionality, understand website usage, improve user experience, and maintain website security. Your browser may allow you to restrict or disable cookies. Doing so may affect certain website functions.

Data Security

Penn Home Health Care uses reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no internet transmission, email system, or text messaging system can be guaranteed to be completely secure.

Third-Party Websites

Our website may contain links to third-party websites or services. Penn Home Health Care is not responsible for the privacy practices, security, or content of third-party websites.

Your Choices

You may contact Penn Home Health Care to:

Ask questions about this Privacy Policy
Request correction of certain information
Update your communication preferences
Withdraw consent to receive SMS communications

SMS recipients may also reply STOP to discontinue text messages.

Changes to This Privacy Policy

Penn Home Health Care may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

Contact Us

For questions regarding this Privacy Policy or our privacy practices, contact:
Penn Home Health Care LLC 420 Avenue of the States Chester, PA 19013
Phone: (484) 483-9413 Email: [email protected] Website: PennHHC.com